Courier Hub Automation

Courier & Parcel — National Express Carrier

The Challenge

A national express carrier was manually sorting 3,500 parcels per hour across 180+ destinations at their main hub. Frequent mis-sorts caused delivery delays and customer complaints. Labor costs were escalating with 120+ sorters per shift, and the facility couldn't handle growing e-commerce volumes. Peak season surging to 8,000 parcels/hour was impossible with manual operations.

The MGM Solution

MGM deployed a high-capacity Cross Belt Sorter with 250 destination chutes, high-speed automatic induction stations, and integrated label scanning. The system was designed for 24/7 continuous operation with redundant power and control systems. Remote monitoring enables proactive maintenance and real-time performance optimization.

Before
3,500
Parcels/hour
After
22,000
Parcels/hour

Key Results

6.3xThroughput Increase
99.98%Accuracy Rate
13 moROI Period
80%Labor Reduction

What Made This Project Successful

High-Speed Induction

Automatic induction stations processed parcels at 22,000 pcs/h with automatic label reading.

🎯

250 Destinations

High-density chute configuration enabled single-pass sorting to all service areas.

🔄

Redundant Systems

Dual power supplies and backup controllers ensured 99.9% system availability.

📡

Remote Monitoring

24/7 remote diagnostics and predictive maintenance eliminated unplanned downtime.

Ready to Automate Your Courier Hub?

Contact MGM for a high-speed sorting solution that scales with your business.

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